@British_Airways just flown in to Germany on flight BA8628 for snowboarding to find that after an hour delay at the gate, 50 peoples skis and snowboards were NOT loaded. Its absolutely disgusting! No real explanation either. This is the 3rd bad experience with you! I'm livid!
@British_Airways @EnglandRugby @Twickenhamstad You must have paid a fortune to get such a respected team to associate themselves with a brand as awful and damaged as BeyondAbysmal How about spending some of that on Cleaning? Catering? IFE? WiFi? Cabin maintenance? Customer service? Or simply delivering the service you sell?